Uniting Agewell Assist

Support for you at home during COVID-19 and beyond

The Australian Government advice to older Australians during the COVID-19 pandemic is to stay at home. It’s the safest place for you to be.

The Home Support team at Uniting AgeWell can assist you with some of the practical challenges this presents, particularly around shopping for essential items or accessing escorted transport services.

Uniting AgeWell can help you access food and other staples through arranging your grocery shopping all the way to your kitchen bench, or getting prescriptions filled on your behalf.

Uniting AgeWell has extended its home support services to help you continue shopping for essentials and attending medical appointments that can’t be managed through telehealth options.

  • Shop for your groceries on your behalf.
  • Collect and deliver shopping that you have ordered.
  • Arrange online shopping, including helping you register for priority assistance.
  • Assist with unpacking items and storing them away.
  • Provide escorted shopping for groceries and pharmacy supplies where it is safe to do so.
  • Provide escorted travel to medical appointments for flu vaccinations, radiology, pathology or transfusions.
  • Arrange the commencement of services by the next business day.

Find out More

Find out more about what we will do for you as part of these services, and the options for paying for groceries and pharmacy items here.


Fees for Essential Shopping and Escorted Transport services are low and consistent with Uniting AgeWell’s current, gazetted fee schedule for Home Care Packages and Commonwealth Home Support Programme services.

Your Client Advisor will discuss these fees with you prior to any arrangements being made.

In circumstances where you cannot afford to pay, please discuss with your local Uniting AgeWell team.

Contact Us

Contact your local Uniting AgeWell home support team.

Our Home Care Regions

  • Get in touch

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    Phone: 1300 783 435
    Email: [email protected]

  • Locations

    We have offices across metropolitan and regional Victoria and Tasmania.

    Find your local office