We are compassionate, fair, generous and considerate. We act with empathy and respect for each other and for those to whom we provide care and support. We care from the heart.

We have due regard for each other, partnering with our customers to achieve their care needs and aspirations. We acknowledge our customers right to flexibility, choice and control. We listen to and understand different views and opinions.

We act with honesty and transparency striving to create a just culture. We acknowledge our stewardship and accountability responsibilities and endeavour to develop and maintain trust.

We are bold, courageous and adaptable in our pursuit of excellence. We partner with others to enhance the range of services and care that we provide. We encourage new ways of thinking, curiosity and considered risk taking. We learn from our successes and our mistakes, striving to be the best at what we do.

Acknowledging our heritage, we are committed to creating an environment that respects, values and celebrates diversity and equality of opportunity and access. We welcome all.