Victorian Flood Response 2022

Uniting AgeWell continues to work closely with customers and staff affected by the wide-scale flooding event in Victoria. Our main priority is to ensure their safety and wellbeing.

Given the nature and scale of the flood situation, some customers may still be experiencing disruption or changes to their usual services, and we ask for your patience and understanding during this time. While any changes will be communicated directly with customers, if you have any queries or concerns about your services, please contact your local Home Care office – phones have been diverted where required and an after-hours service is operating across all numbers listed below. You can also make contact via email if you prefer.

Region	Home Care Office	Telephone	Email
Hume	Wangaratta	03 8527 5880	[email protected]
Loddon Mallee North	Mildura	03 4026 7000	[email protected]
	Swan Hill	03 5048 2400
Loddon Mallee South	Bendigo (Strathdale)	03 5454 2100	[email protected]
	Echuca	03 8527 5800
	Inglewood	03 5454 2100
West Metro Melbourne	Kingsville	03 9111 9593	[email protected]

You can monitor the flood situation in your area by:

• Listening to local ABC Radio – the emergency services broadcaster
• Regularly reviewing the VicEmergency website Incidents and Warnings - VicEmergency for the latest information
• Monitoring road closures via VicRoads website at https://traffic.vicroads.vic.gov.au/

In the case of an Emergency, numbers to call are:

• SES Flood Storm Emergency Contact 132 500
• VIC Emergency Hotline 1800 226 226
• If life threatening call triple zero (000)

Photo credit: Tricia Knight