Victorian Flood Response 2022

Stay informed

Uniting AgeWell continues to work closely with customers and staff affected by the wide-scale flooding event in Victoria. Our main priority is to ensure their safety and wellbeing.

Given the nature and scale of the flood situation, some customers may still be experiencing disruption or changes to their usual services, and we ask for your patience and understanding during this time. While any changes will be communicated directly with customers, if you have any queries or concerns about your services, please contact your local Home Care office – phones have been diverted where required and an after-hours service is operating across all numbers listed below. You can also make contact via email if you prefer.

Home Care Office



03 8527 5880

[email protected]

Loddon Mallee North


03 4026 7000

[email protected]

Swan Hill

03 5048 2400

Loddon Mallee South

Bendigo (Strathdale)

03 5454 2100

[email protected]


03 8527 5800


03 5454 2100

West Metro Melbourne


03 9111 9593

[email protected]

You can monitor the flood situation in your area by:

In the case of an Emergency, numbers to call are:

  • SES Flood Storm Emergency Contact 132 500
  • VIC Emergency Hotline 1800 226 226
  • If life threatening call triple zero (000)

Photo credit: Tricia Knight

  • Get in touch

    We'd love to hear from you. Fill out the form and we'll be in touch soon!

    Phone: 1300 783 435
    Email: [email protected]

  • Locations

    We have offices across metropolitan and regional Victoria and Tasmania.

    Find your local office