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Stay informed

25 May 2020

In the face of the COVID-19 pandemic, the safety and wellbeing of Uniting AgeWell clients, our staff and our communities is Uniting AgeWell’s primary concern.

We have been closely monitoring the evolving coronavirus situation and implemented a range of precautionary measures based on the advice of Government and the Department of Health.

As you are living in a community setting, it is very important that we all work together to reduce the risk of spread of any infection. A common sense approach and careful attention to good hygiene practices is the most effective way to prevent the spread of infection.

We ask that you read and continue to follow the guidelines in this statement to help reduce the risk to all in our community:
Important Message for all Independent Living Residents


Services and Supports available to assist you though COVID-19

Uniting AgeWell continues to deliver services during this pandemic. Our well trained and committed workforce are here to assist you to remain safe and well at home.

Examples of additional services we can provide you with via a Uniting AgeWell Home Care Package, Commonwealth Home Support Programme service or through privately funded services are:

  • Personal care and domestic assistance
  • Escorted travel to essential medical appointments such as for flu vaccinations, radiology, pathology or transfusions
  • Escorted visits for essential supplies e.g. for goods that can only be found in pharmacies
  • Support with accessing on-line shopping and the delivery and packing away of shopping
  • Arrangement for meals on wheels and the pick-up and delivery of meals from friends and family
  • Nursing and allied health services including occupational therapy and physiotherapy
  • Development of exercise programs to stay active and healthy at home

The Australian Government recently announced that if people have been affected by COVID-19 or are in self-isolation, urgent or immediate services can be put in place and funded for up to six weeks without the requirement for an assessment.

Please find out more:

Additional Services available to ILU residents 20 May 2020

Its OK to have home care

Home Support Services Guide - Tasmania

Home Support Services Guide - Victoria

AgeWell Connect - Keeping you safe with Smart Home

AgeWell Assist - Essential Shopping and Escorted Travel

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